"I went in thinking I already knew how to delegate. By lunchtime on day one I realised I had been assigning tasks, not delegating authority. The distinction sounds small but it changed how my direct reports respond to me."
Regan Whitfield, operations manager, Canberra logistics firm
Management Training that changes how your team works
We run intensive, small-group programs for Australian managers who want to get better at the hard parts: giving feedback, running meetings that matter, and building teams people actually want to stay on.
Get in touchWhat we teach
Our programs run between two and five days depending on the track. Each one mixes short lectures with live role-play exercises, peer coaching rounds, and a personal action plan you take back to your workplace. Here is what we cover.
Delegation and accountability
Most managers either hand off too little or dump tasks without context. In this two-day module we practise structured delegation conversations, set clear checkpoints, and learn how to hold people accountable without micro-managing. Participants leave with a delegation framework they can use the following Monday.
Performance conversations
Annual reviews rarely change behaviour. We teach a four-step conversation model that managers use weekly: observe, describe, ask, agree. Over three days participants rehearse real scenarios drawn from their own teams, get video feedback, and refine their approach until it feels natural rather than scripted.
Conflict resolution
Unresolved conflict costs Australian businesses roughly $6 billion a year in lost productivity according to CPA Australia research. Our two-day conflict module walks managers through interest-based negotiation, mediation basics, and how to spot escalation patterns before they become HR cases.
Why managers choose us
We started Precision Manage Academy in 2017 after spending a combined 22 years inside corporate L&D departments. We saw the same problem everywhere: training that felt good in the room but changed nothing back at the desk.
So we designed our courses around behaviour change, not content delivery. Every session includes at least 60 per cent practice time. Participants work in groups of no more than twelve so each person gets individual coaching attention.
Since 2017 we have trained over 1,400 managers from government agencies, mid-size tech companies, healthcare providers, and construction firms across the ACT and New South Wales. Our post-program surveys show that 83 per cent of graduates report measurable improvement in at least one management skill within 90 days.
We are based in Lake Savannahberg and deliver programs at our training centre, at your workplace, or online via live facilitated sessions.
What past participants say
"The conflict resolution module gave me a script I could actually use. Two weeks after the course I mediated a dispute between two project leads that had been simmering for months. We resolved it in a single 45-minute meeting."
Deepa Narayan, program director, ACT Health"I have attended management courses at three different providers. This is the only one where I practised more than I listened. The video feedback was uncomfortable but incredibly useful."
Tom Szabo, engineering team lead, SolarBuild Pty LtdTalk to us about your team
Tell us a bit about your situation and we will get back to you within one business day with program options and pricing.